Managing Paper and Paperless Communications – DSP036

by kevinadmin on September 2, 2011

While the “paperless office” is far from reality, the fact remains that paperless communications are an undeniable part of the business landscape today. But how do you manage the confluence between traditional paper-based documents and modern paperless communications? That's the subject of this podcast interview with Rich Huff, a principle analyst at Madison Advisors, a well known strategic consulting and market research firm focused on the customer communications management (CCM), electronic delivery, and print industries. I’ll ask Rich about his thoughts and observations on how companies can navigate the changing landscape of customer communications, when paper fits and where it doesn't, and for his take on best practices to design document strategies in today’s challenging technical and business environment.

Sponsored by:

Crawford Technologies
Craine Communications Group

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